Beliefs and Values
Successful enterprises are built on the efforts of many people. Shared values
represent the written and unwritten rules that help guide and coordinate
everyday action in a complex and changing world. Alliance Title & Escrow
Corp. (ATEC), is committed to our customers by providing services that
are:
A=Accurate
T=Timely
E=Enthusiastic
C=Consistent
We pride ourselves on our intense focus on meeting our customer needs.
Associate Respect
Our associates are ATEC's greatest asset. We take great pride in hiring the
best, and we aim to provide them with the resources they need to do their jobs.
We encourage an environment where associates know what is expected of them,
receive honest feedback, can learn and grow, and are recognized for their
contributions.
Honesty and Integrity
ATEC's business is built on the trust and confidence of our customers.
Therefore, each of us has a duty to our customers, our company, and ourselves
to act ethically and honestly in everything we do. Every associate is expected
to meet this commitment each day. Our reputation is critical to ATEC's success.
Quality and Excellence
ATEC is committed to providing its customers with the highest quality of
products and services the ATEC way – A.T.E.C. (Accurate, Timely, Enthusiastic
and Consistent). We achieve such quality and excellence by paying careful
attention to details, conducting ongoing analysis of our work, and promoting
continuous improvement in everything we do.
Customer Focus
Our products and services are driven by the needs of our customers. This
requires listening and ensuring that the needs of our customers and those of
ATEC are jointly met.
Individual Responsibility and Teamwork
Associates who think creatively, take initiative, and produce excellent results
are recognized. Our greatest success comes when associates share ideas and work
together to achieve our business goals. Cross-company collaboration has become
a critical success factor as ATEC has grown.
Change, Innovation and Commitment to Technology
Title Insurance is a dynamic industry in which rapid change is a constant
source of challenge and opportunity. This requires innovation, creativity, and
flexibility so that our associates can adapt quickly to changing conditions. We
value the intelligent use of technology to allow us to innovate, operate more
efficiently, and continuously improve our customer service.