Description and Requirements


AT20-061 - Title Officer I, II or III

Boise, ID (Centralized Title Services (CTS) and Central Order Processing (COP))


SUMMARY:

Title Officer I

General production title examining of residential subdivision searches (and non-complex commercial searches if office has no commercial department).

 

Or

Title Officer II

In addition to duties of Title Officer I, is capable of performing complete title searches for both residential and commercial transactions from patent in section land.  Familiar with all aspects of title work.  Works 90% of the time unsupervised.

 

Or

Title Officer III

This job classification covers two categories of title officers; first, the technical specialist and second, the residential and commercial production title officer. Both are as proficient as Title Officer I and II.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Title Officer I

  1. Properly examines and interprets a chain of title, recognizes problems disclosed by examination of instruments, taking action if authorized or refers to advisory personnel.

  2. Interprets legal descriptions. Interprets examination of court proceedings, i.e., quiet title actions, probates, and decrees of dissolution. 

  3. Works independently 70 % of the time using underwriting manual, endorsement manual, title procedures manual, and other technical bulletins in order to evaluate and resolve problems. 

  4. Properly price commitments, endorsements, policies, and guarantees using appropriate schedule of fees and charges.  May produce commitments.

  5. Selects appropriate write-ups for commitments and policies, both standard and extended coverage, and writes error-free instructions to typist for same. 

  6. Adheres to limitations and procedures for disclosure of information contained in a title file or other records maintained by the company. 

  7. Participates in business development activities to maintain existing customers and acquire new clients. 

  8. May supervise or provide work direction to other assistant personnel.

  9. Physical presence in the work location – branch or department.

  10. Consistently works as part of a team (locally and/or remotely) and must have the ability to interact with others in a professional and respective manner.

  11. Support and alignment with Company Core Values; service, integrity, teamwork, trust & respect, accountability and profitability.

  12. Work overtime as required to meet the business needs.

  13. Consistently works pre-established work schedule.

  14. Participates in cross training to meet the business strategies.

 

Or

Title Officer II

  1. Properly prices commitments, endorsements, policies, and guarantees using appropriate schedule of fees and charges.  May produce commitments.

  2. Knowledge and understanding of underwriting guidelines and title industry regulations. 

  3. Regularly active in business development activities. 

  4. Includes making customer calls to assure current customers are satisfactorily served and to develop new business.

  5. Physical presence in the work location – branch or department.

  6. Support and alignment with Company Core Values; service, integrity, teamwork, trust & respect, accountability and profitability.

  7. Work overtime as required to meet the business needs.

  8. Consistently works pre-established work schedule.

  9. Participates in cross training to meet the business strategies.

     

    Or

    Title Officer III

  1. The technical specialist examines all classes of title searches including the most difficult title orders which may include the issuance of commercial leaseholds, trust indentures, contracts, operating agreements and other highly involved property interests.  Reconciles title problems and accepts responsibility for loss claim investigation. Demonstrates high level of expertise in handling complex endorsement requests. 

  2. The residential production title officer handles commitments and policies of a more routine nature.

  3. Properly price commitments, endorsements, policies, and guarantees using appropriate schedule of fees

           and charges. May produce commitments.

  4. Form and maintain business partnerships with regular and loyal clientele. Both may have training responsibilities for less experienced title officers and assistant personnel and may act as a unit leader for staff of two or more Employees.

  5. Physical presence in the work location – branch or department.

  6. Consistently works as part of a team (locally and/or remotely) and must have the ability to interact with others in a professional and respective manner.

  7. Support and alignment with Company Core Values; service, integrity, teamwork, trust & respect, accountability and profitability.

  8. Work overtime as required to meet the business needs.

  9. Consistently works pre-established work schedule.

  10. Participates in cross training to meet the business strategies.

  11. May, in the absence of the Sr. Advisory Title Officer or Title Department Manager, assign production responsibilities and supervise the work produced by other title department personnel. 

     

    MINIMUM QUALIFICATIONS:

Title Officer I

Education:

High school diploma or equivalent required.  Thorough knowledge of title plant resources, courthouse tax and assessment records, property inspections and title insurance rate manual.

Experience:

Proven ability to identify and meet needs of both internal and external customers.  Has acquired additional training from study of company title officer training manuals and continuing education courses as they are offered in the title community.  Generally meets all requirements for a Title Assistant III typically gained through two to three years’ experience in a title examining position. Ability to pass appropriate assessment, where applicable.

Skills:

Advanced reading comprehension skills.  50 wpm typing and advanced computers skills necessary.  Good verbal and written communication skills.  Ability to interact with others.

Other:

Understanding and commitment to total quality, unsurpassed customer service and teamwork.

 

Or

Title Officer II

Education:

High school diploma or equivalent required.  Thorough knowledge of title plant resources, courthouse tax and assessment records, property inspections and title insurance rate manual.

 

Experience:

Proven ability to identify and meet needs of both internal and external customers.  Has acquired additional training from study of company title officer training manuals and continuing education courses as they are offered in the title community.  Generally meets all requirements for a Title Officer I typically gained through three years experience in a title examining position at the Title Officer I level.  Ability to pass appropriate assessments, where applicable.

 

Skills:

Meets all requirements of Title Officer I.   Ability to interact with others.

Other:

Understanding and commitment to total quality, unsurpassed customer service and teamwork.

 

 

Or

Title Officer III

Education:

High school diploma or equivalent required.  Thorough knowledge of title plant resources, courthouse tax and assessment records, property inspections and title insurance rate manual.

 

Experience:

Proven ability to identify and meet needs of both internal and external customers.  Has acquired additional training from study of company title officer training manuals and continuing education courses as they are offered in the title community.  Extensive knowledge of residential and commercial title insuring, proven technical experience over a wide range of complex title matters, as would be gained through more than five years experience as a Title Officer II.  Ability to pass appropriate assessments, where applicable.

 

Skills:

Meets all requirements of Title Officer I & II.  May also include supervisory skills as unit leader of a staff of two or more Employees.   Ability to interact with others.

 

Other:

Understanding and commitment to total quality, unsurpassed customer service and teamwork.

 

 

OTHER:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job the employee is occasionally exposed to risk of electrical shock.  The noise level in the environment is moderate.

 

This job description reflects the general duties of the job but is not a detailed description of all duties, which may be inherent to this position.  Futura Title & Escrow Corp. may assign reasonably related additional duties to individual employees, consistent with company policies.


Alliance Title is AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants receive equal consideration regardless of race, gender, color, religion, creed, national origin, age, disability status, marital status, veteran status, or any other legally protected status.

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